Energy Affordability Program

New York State’s Energy Affordability Program (EAP) will provide a credit to save money on your utility bill for qualifying customers.

If you are a low-income household but not currently enrolled in a qualifying benefit program, contact the Department of Social Services as soon as possible to apply for one. Once you receive an award letter form a qualifying benefit, you can enroll in the EAP program.

How to Determine if You Qualify

Click on a Button Below for Step-by-Step Instructions

Have Questions?

The Public Utility Law Project if New York may be able to assist you with the enrollment process.

Toll- Free Hotline: 877-669-2572

Email: info@utilityproject.org

Have Billing Issues or Want to Make a Complaint?

Contact the Public Service Commission.

Billing Complaints: 800-342-3377

Gas/Electric Shutoff: 800-342-3355