Energy Affordability Program
New York State’s Energy Affordability Program (EAP) will provide a credit to save money on your utility bill for qualifying customers.
If you are a low-income household but not currently enrolled in a qualifying benefit program, contact the Department of Social Services as soon as possible to apply for one. Once you receive an award letter form a qualifying benefit, you can enroll in the EAP program.
How to Determine if You Qualify
Click on a Button Below for Step-by-Step Instructions
Have Questions?
The Public Utility Law Project if New York may be able to assist you with the enrollment process.
Toll- Free Hotline: 877-669-2572
Email: info@utilityproject.org
Have Billing Issues or Want to Make a Complaint?
Contact the Public Service Commission.
Billing Complaints: 800-342-3377
Gas/Electric Shutoff: 800-342-3355