Home Energy Assistance Program (HEAP)
HEAP helps eligible New Yorkers heat and cool their homes. If you are eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.
The fastest and easiest way to apply for HEAP 24/7 is at https://otda.ny.gov/programs/heap
Need help applying for HEAP? Contact the Department of Social Services.
Dutchess County:
(845) 486-3000
Greene County:
(518) 719-3700
Orange County:
(845) 291-2002
Putnam County:
(845) 808-1500 ext. 45227 or ext. 45254
Ulster County:
(845) 334-5436
Westchester County:
(914) 995-3333
Have Questions?
The Public Utility Law Project if New York may be able to assist you with the enrollment process.
Toll- Free Hotline: 877-669-2572
Email: info@utilityproject.org
Have Billing Issues or Want to Make a Complaint?
Contact the Public Service Commission.
Billing Complaints: 800-342-3377
Gas/Electric Shutoff: 800-342-3355